Linda G Btv
map-marker Richland, Pennsylvania

Disappointed

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Sally Hansen - Disappointed
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I was so excited to try the 2 step miracle gel system. I watched a tutorial to make sure I did all prep and application as suggested to ensure a lasting manicure. Unfortunately the manicure did not last past day one. Chipping started almost immediately, and this was without doing anything out of the ordinary with my hands.
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Loss:
$20
Pros:
  • Application
  • Flat brush
Cons:
  • Does not last

Preferred solution: Possibly a coupon?

Mervyn Sso

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Victoria, British Columbia

Injury with nail glue

Sally Hansen - Injury with nail glue
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The nail glue had a I guess a container that opens up at the very bottom and it went all over my hand but then I was destroyed $5000 worth of jewellery and I cant move my hand because its glued together and now Ive also lost a day of work, so Im not very much impressed with you guys who the *** put a Twisting at the bottom and all the glue comes right out. When you have the top part are you snip off? You dont have to end the glue comes out.
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User's recommendation: Don’t buy ever ever

Maria D Cnr

Hard as nails

Im very disappointed in this product was hoping it would help with strengthening my nails hence the reason for the purchase.Used it for at least 1 month and my nails were peeling uncontrollably never had that issue prior to use. I spent approximately 11.00 dollars on this and feel like it was a total waste.
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Loss:
$11
Pros:
  • Enjoyed other products

User's recommendation: Be aware

Naman Vbt

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Verified Buyer
| map-marker Bakersfield, California

I bought a eyebrow face and lip wax kit and found out it was outdated it would not work and I called in a long time ago and the lady said she would refund my money in a coupon for Sally answered and

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Sally Hansen - I bought a eyebrow face and lip wax kit and found out it was outdated it would not...
Sally Hansen - I bought a eyebrow face and lip wax kit and found out it was outdated it... - Image 2
Because I bought some facial backsket and it's outdated and you guys were gonna send me a coupon and replace of this and never received it
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User's recommendation: I would never recommend you to anyone

Edie S Nux

New polish is bad, thick and goes on awful

Cannot do a thin coat like I usually do. Its thick and streaky. Have to put on thick. One layer will not dry after 20 min. Cannot touch up without a whole new thick layer. I did my toes once and nails 3 times and bottle is half empty. I have your same product of Sally Hansen Insta-Dry that is years old and is fine. I just bought this and batch code says it was made in 2023. Bad batch.
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Loss:
$5
Pros:
  • Usually excellent products bought for years
Cons:
  • This one bad batch was released maybe left in a hot truck

Preferred solution: Full refund

Anonymous
map-marker Schaumburg, Illinois

Nail polish issues

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I want refund for Sally Hansen's 3 nail colors an no chip top coat does not work.even with no chip top coat doesn't last a day very disappointedd
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User's recommendation: Do not purchase

Anonymous
map-marker Schaumburg, Illinois

Nail polish issues

Refund a must on Sally Hansen's 4 polishes an illuminator for discolored nails cones off by next day even purchased no chip top coat chipped by day want refund.Lisa do not purchase comes off nail polish immediate
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Misty L Xpe

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Verified Reviewer
| map-marker Memphis, Tennessee

My face is burned and bleeding.

Sally Hansen - My face is burned and bleeding.
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Sally Hansen - My face is burned and bleeding. - Image 3
I purchased your product a few days ago and applied it as directed to my face per the directions. Soon after my face started burning and bleeding. Please contact me so we can rectify this.
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Preferred solution: Let the company propose a solution

Anonymous
map-marker Broomfield, Colorado

Never received my order

I placed an order and it was delivered to the wrong address. I still have not received the replacement order. Please advise
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Perla R Zkx

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Verified Reviewer

No me atienden y su producto me ha jodido la vida

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S producción mancho mi piel he estado cuando de mi piel por meses y su producto me ha dejado manchas negras horribles y use de manera correcta el producto, necesito una respuesta ya , no puedo estar asi no quiero
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Preferred solution: Una solución para mi piel ya que no le tenia así y ahora me siento muy mal ya que no puedo usar mis blusas mi vida esta jodida me avergüenzo de salir esas manchas son tan notorias y yo estaba cuidado de mi piel

User's recommendation: NO LO COMOREN LES MANCHARA SU PIEL COLO ME LO HIZO POR MÁS QUE SEGUÍ LOS PASOS

Kasey L Bir

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Verified Buyer
|

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Verified Reviewer
| map-marker Little Rock, Arkansas

Injury using extra strength body wax

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Updated by user May 26, 2022

So after I sent over all of the paperwork pics etc. That they asked me for and they said they received everything they needed and they would send it all over to the next department that reviews everything and makes the decision on of I'll get reimbursed or not....I...

Updated by user Apr 23, 2022

They haven't done anything except for refund me the money for the product and that's it they asked me to send in my medical bills and prescriptions I paid out of pocket for and to return the product I've done all that and now they are ignoring me when I call and they...

Updated by user Mar 30, 2022

They were supposed to send me an email where I could send the pics of my injuries and proof of purchase and it's been a week and I haven't received any email

Original review Mar 25, 2022
They hung up in my face and didn't care that I was severely injured using their product tore my skin I now have a ton of doctor bills bc it took 2 layers of my skin off
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Loss:
$1200

Preferred solution: I was severely injured it ripped off my skin

User's recommendation: Never by this product it took my skin off

Anonymous
map-marker Watervliet, Michigan

The best product you ever made “MEGA SHINE” top coat is now been discontinued. Not even a comparable product to replace it. It was not only the best long lasting shine, it dried and protected my mani

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Discontinued MEGA SHINE top coat. Im not going to buy any other products until you return this product back to the line. This was the ONLY nail polish that stood out from all other nail polish lines.
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User's recommendation: Boycott this company until they bring the Mega Shine top coat back!

Sierra B Kxo

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Verified Buyer
|

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Verified Reviewer
| map-marker Rockingham, North Carolina

My lip is going to scar the strip stuck to my skin.

Sally Hansen - My lip is going to scar the strip stuck to my skin.
Sally Hansen - My lip is going to scar the strip stuck to my skin. - Image 2
Sally Hansen - My lip is going to scar the strip stuck to my skin. - Image 3
Sally Hansen - My lip is going to scar the strip stuck to my skin. - Image 4
0 stars. Do not use wax on your face or, anywhere, it sticks to your skin and will not come off. Sally Hansen Wax strips for face. Also causes an ugly rash I have one on my lip and it's pretty bad so I'm thinking about suing the company Sally Hansen. The wax wouldn't come off my face and then when it finally did blisters were on my lip and it's going to scar.
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User's recommendation: Do not buy this product and if you do that's just suing

Phill Jij
map-marker New York, New York

Stores are not carrying the shade of nail polish I want anymore!

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I have gone to CVS & Walgreens to try to purchase Sally Hansen Insta Dri Prismatic nail polish on Glow Getter to no avail. Theyre not carrying it anymore!! I was told by Coty ((Mattie on 7/13/22) that some of these stores can choose to not carry the item. So sad because I love this color & have many other Insta Dri shades that I love. But this color is my favorite all-year round shade. I get so many compliments. Its a casual yet dressy shade because of the prismatic frost to it. I cant give the purchase date because I bought a long time ago.
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Loss:
$6

Preferred solution: I would like to get a bottle of the Sally Hansen “Glow Getter” Prismatic color because all the stores that are supposed to have them don’t!

User's recommendation: If you can’t find it, you have to go online & probably pay more in shipping than the price of the product.

Cynthia F Pnb

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Verified Reviewer
| map-marker Rosenberg, Texas

I have purchased insta dri in the red bottle and it gets to the middle of the bottle and is so thick, you can't use it.

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Sally Hansen - I have purchased insta dri in the red bottle and it gets to the middle of the...
I have purchased inta dri from various stores and every time I get to the middle of the bottle, I'm having to replace it. It's a great product, but you should know what's happening it so you can correct it.
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Loss:
$4
Pros:
  • Great products
  • Like it
  • Great product

Preferred solution: Let the company propose a solution

Linda Y Dgo
map-marker Los Angeles, California

Face is burning

Not able to remove wax from face just not able to remove all the wax from face Im doing more harm by trying to wipe wash it off what can I use or do to remove it
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Loss:
$10

Preferred solution: Let the company propose a solution

User's recommendation: I have used sally for years and plan on using it

About

Related Companies

Coty, Clairol, Covergirl, Wella, Nioxin

Summary

Sally Hansen is one of the largest manufacturers of cosmetics. The company was established more than 50 years ago. The company specializes in offering various solutions for nail care and provides innovative treatment technologies. Sally Hansen also offers a wide selection of cosmetics for nails, hair, skin, body, and lips. The assortment also includes a wide selection of hair removal and beauty tools. Sally Hansen is known not only for providing high quality products, but also for affordable prices. Thousands of manicurists and pedicurists prefer tools manufactured by Sally Hansen. For more than a half of a century Sally Hansen has been offering its products of exceptional quality.

Sally Hansen reviews and complaints

Sally Hansen is ranked 405 out of 1748 in Cosmetics and Personal Care category

Area Served

USA

Payment Methods

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